Frequently Asked Questions

Frequently Asked Questions (FAQs)
General Information
What is Agro Bravura?
Agro Bravura is a Brazil-based agricultural company with branches in Asia and Europe, supplying high-quality agricultural products worldwide.

Where are your offices located?
Our headquarters are in Brazil, with branch offices in Asia and Europe to better serve our global customers.

What products do you supply?
We supply a wide range of agricultural products, including frozen meats, grains, dairy, fruits, and animal feed.

Which countries do you export to?
We export to various countries across North America, South America, Europe, Asia, and Africa.

Are your products certified for international trade?
Yes, our products meet international quality and safety standards, including Halal, ISO, and other relevant certifications.

Ordering And Shipping

Ordering & Shipping
How can I place an order?
You can place an order by contacting us via email, phone, or through our website’s inquiry form.

What is your minimum order quantity (MOQ)?
MOQ depends on the product. Please contact us for specific MOQ details.

How long does shipping take?
Shipping time varies based on the destination and product type. Generally, deliveries take between 15-45 days.

What shipping methods do you use?
We use sea and air freight, depending on the customer’s preference and order requirements.

Do you offer door-to-door delivery?
Yes, we offer door-to-door delivery in selected regions. Contact us to confirm availability for your location.

Pricing & Payment
How do I get a price quote?
You can request a quote by providing your product specifications and order quantity via email or our website.

What payment methods do you accept?
We accept wire transfers, letters of credit (L/C), and other secure payment options.

Do you offer credit terms for bulk buyers?
Credit terms may be available for long-term business partners. Please discuss with our sales team for eligibility.

Are there any additional fees or hidden charges?
No, we provide a transparent pricing structure. Shipping and customs charges will be clearly outlined in the quotation.

Quality And Compliance

Quality & Compliance
How do you ensure product quality?
Our products undergo strict quality control checks and comply with international food safety standards.

Can I request samples before placing a bulk order?
Yes, we provide samples for certain products. Sample costs and shipping fees may apply.

Do your products comply with FDA and EU regulations?
Yes, all our products meet FDA, EU, and other necessary regulatory requirements for safe importation.

Customer Support And Policies

What if I receive a damaged or incorrect order?
Please contact our support team immediately. We will investigate and arrange replacements or refunds if necessary.

Do you provide after-sales support?
Yes, our customer support team is available to assist with any post-purchase inquiries.

How can I become a distributor for Agro Bravura?
If you’re interested in becoming a distributor, please contact us with your company details and business proposal.